Emergency, booking or consult -
all answered.
AI distinguishes between burst pipe and routine maintenance. Emergencies land with you instantly. Standard runs automatically.
Plumbing businesses have the specific challenge of inquiries varying massively in urgency. A leaking pipe at 11pm needs handling in 30 minutes. A boiler service request can wait two days. Both need to be prioritised correctly.
If you can’t do that, two bad things happen: either emergencies get lost because you’re not free, or you chase every standard call and burn time.
Our AI understands the difference. Emergency = phone push, escalation, guaranteed callback. Standard = booking made, inquiry qualified, you handle later.
Typical problems in your trade
Emergencies missed when you can’t pick up
Burst pipe at 10pm. Customer calls twice. Reaches nobody. Calls competitor emergency line. Lost.
Hard to separate urgent from standard
You pick up every time, full attention. More than half isn’t urgent. Time gone.
Service contracts forgotten
Boiler check due. Nobody reminds. When something breaks, customer goes elsewhere.
WhatsApp damage photos go nowhere
Customer photos the leak, sends. You see it 6 hours later. Floor flooded.
Quotes take forever
You drive over, look, estimate. Daily grind. Quote arrives 3 days later. Customer already booked elsewhere.
What you get out of it
Emergency routing automatic
System asks: water damage? Boiler off? Person affected? Emergency → call to you in 60 seconds.
Service reminders automatic
Annual boiler check. Reminder 4 weeks ahead. Booked. You’re there before it breaks.
Damage photos auto-analysed
Customer sends photo. AI asks position, water volume, pressure. You arrive prepared.
Standard inquiries self-qualify
Bathroom refit? System asks measurements, preferences, budget. You quote in 10 minutes instead of 60.
More emergency work
Whoever answers 24/7 wins the emergency market. Highest margins, less competition.
What businesses say
"Setup took half an hour. Just runs. Morning summary is gold."
"Last week 3 jobs I’d have missed before. The emergencies alone pay for the system."
FAQ
Can the system really detect emergencies?
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Yes. We train it on your trade. Water damage, gas smell, boiler off in winter - all emergency. Maintenance, consultation, quotes - standard.
What if I have shift rotation?
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Routing by shift plan. AI knows who’s on call when. Call routes to the right colleague.
Service contracts - how do we manage them?
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CRM stores who has what contract. Reminders automatic. You remember nothing.
Can it tell tenants from owners apart?
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Yes. System asks role. Some jobs need owner approval. AI sorts upfront.
15 min call = more revenue.
Free. No sales pitch. If it doesn’t help - you never hear from us again.
+25.3% revenue on average for local businesses.